World-Class Customer Service

We believe data storage and protection is all about people. People rely on data to keep moving forward. It takes people to maintain the secure environment we've built. And while we take extraordinary care of your data, we think it’s important to take care of you, too. That's why we offer:

  • A friendly, experienced staff
  • Site visits and tours of the data center, power plant, and chiller plant
  • Access to our client portal, so you can review the conditions in which your data is stored
  • Access to maintenance records
  • A 24-hour hotline to call any time you wish
  • Accurate quotes—the price you're quoted is the price you pay
  • Honest pricing—no hidden costs or inflated prices down the road, just the deal we make from the start.

When it comes to customer service, we take the same care with our customers as we do their data, so you'll never question whether you made the right choice.

See for Yourself

Have any lingering questions about our data center? Want to schedule a tour? Simply contact us. We're always happy to help.