World-Class Customer Service

Quality data storage isn’t just about having the right equipment, infrastructure and technology. It’s about people, too. People rely on data to run their businesses and serve their customers. It takes people to maintain the secure environment we’ve built. And while we take extraordinary care of your data, we think it’s important to take care of you, too. That’s why we offer:

• A friendly, experienced staff
• Management and leadership on site and available
• Site visits and tours of the data center, power plant and chiller plant
• Access to our client portal, so you can review the conditions in which your data is stored
• Access to maintenance records
• A 24-hour hotline to call any time you wish
• Accurate quotes—the price you’re quoted is the price you pay
• Honest pricing—no hidden costs or inflated prices down the road, just the deal we make from the start.

When it comes to customer service, we take the same care with our customers as we do their data, so you’ll never question whether you made the right choice.

To experience our unmatched service first hand,
contact us today.